Contact & Support
If something went wrong on a trip, you lost an item, or you just want to share feedback, the Dankooo team is here to help.
For passengers
Passenger support
If you are a passenger, you can reach us on:
- Email (support): support@dankooo.com
- Email (info): info@dankooo.com
- WhatsApp support: +27 64 515 1723
Use this when you need to report:
- 🚨 A safety incident
- 🎒 A lost item
- 😕 A complaint about a driver
- 💬 General feedback or suggestions
For drivers
Driver support
Drivers can contact us on:
- Email (support): support@dankooo.com
- Email (security & incidents): security@dankooo.com
- WhatsApp support: +27 64 515 1723
Use this for:
- 🧾 Account / payment questions
- 📄 Document & verification queries
- 🛠 App issues or bug reports
Quick message
Send us a quick message
This form sends your message directly to support@dankooo.com. Please include your preferred contact details (email or WhatsApp number) in the message so we can reply.